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Technical Support

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Which URLs are necessary for Adaptive Defense and Endpoint Protection products to communicate with the server?

Information applies to:

Products
Adaptive DefenseAdaptive Defense 360
Endpoint ProtectionEndpoint Protection Plus

In order to install and operate Adaptive Defense and Endpoint Protection products correctly or if you have a firewall, a proxy server or other network restrictions, you need to allow access to certain URLs and ports.

Necessary URLs - Console, Updates and Upgrades and Communication with the server

  • https://*.pandacloudsecurity.com
  • https://*.pandasecurity.com
  • http://*.pandasecurity.com
  • https://pandasecurity.logtrust.com
  • http://*.pandasoftware.com
  • http://*.intego.com (OS X systems)
  • https://*.intego.com (OS X systems)
  • http://www.integodownload.com (OS X systems)
  • https://pac100pacprodpcop.table.core.windows.net
  • http://beaglecommunity.appspot.com (Panda Cloud Cleaner)
  • waspproxy.googlemail.com (Panda Cloud Cleaner)
    If connection to the above URL fails, the product will try to reach http://www.iana.org.

For incoming and outgoing traffic (Antispam and URL Filtering in Endpoint Protection Plus)

  • http://*.pand.ctmail.com
  • http://download.ctmail.com

Necessary ports

For the correct functioning of the P2P technology and centralization of connections with the server through a computer, you must enable port TCP 18226 and UDP 21226 on the client's intranet. Additionally, it is necessary to have ports 443 and 80 open in the proxy.

To display the list of specific domain URLs, click + INFO section below.

+ INFO - Specific domain URLs

Necessary URLs

  • Console
    • https://www.pandacloudsecurity.com/
    • https://managedprotection.pandasecurity.com/
    • https://pandasecurity.logtrust.com
  • Updates and Upgrades
    • http://acs.pandasoftware.com/member/installers/
    • http://acs.pandasoftware.com/member/uninstallers/
    • http://enterprise.updates.pandasoftware.com/pcop/pavsig/
    • http://enterprise.updates.pandasoftware.com/pcop/files/
    • http://enterprise.updates.pandasoftware.com/pcop/nano
    • http://enterprise.updates.pandasoftware.com/pcop/sigfiles/sigs
    • http://acs.pandasoftware.com/free/
    • http://acs.pandasoftware.com/sigfiles
    • http://acs.pandasoftware.com/pcop/uacat
    • http://enterprise.updates.pandasoftware.com/pcop/uacat/
    • http://enterprise.updates.pandasoftware.com/updates_ent/
    • https://pcopsupport.pandasecurity.com
    • http://pcoplinux.updates.pandasecurity.com/updates/nanoupdate.phtml (Linux systems)
    • http://pcoplinux.downloads.pandasecurity.com/nano/pavsignano/nano_1/ (Linux systems)
    • http://www.intego.com (OS X systems)
    • http://www.integodownload.com (OS X systems)
    • http://www.netupdate2.intego.com (OS X systems)
    • https://www.netupdate2.intego.com (OS X systems)
  • Communication with the server
    • https://mp-agents-inst.pandasecurity.com
    • http://mp-agents-inst.pandasecurity.com/Agents/Service.svc
    • https://mp-agents-inst.pandasecurity.com/AgentsSecure/Service.svc
    • http://mp-agents-sync.pandasecurity.com/Agents/Service.svc
    • https://mp-agents-sync.pandasecurity.com/AgentsSecure/Service.svc
    • http://mp-agents-async.pandasecurity.com/Agents/Service.svc
    • https://agentscomp.pandasecurity.com/AgentsSecure/Service.svc
    • mp-agents-inst.pandasecurity.com (OS X systems)
    • mp-agents-sync.pandasecurity.com (OS X systems)
    • mp-agents-async.pandasecurity.com (OS X systems)
    • https://pac100pacprodpcop.table.core.windows.net
    • https://storage.accesscontrol.pandasecurity.com
    • https://prws.pandasecurity.com
    • http://beaglecommunity.appspot.com (Panda Cloud Cleaner)
    • waspproxy.googlemail.com (Panda Cloud Cleaner)
  • Communication with the Collective Intelligence servers
    • http://proinfo.pandasoftware.com
    • http://proinfo.pandasoftware.com/connectiontest.html

      If connection to the above URL fails, the product will try to reach http://www.iana.org.
    • https://euws.pandasecurity.com
    • https://rpuws.pandasecurity.com
    • https://rpkws.pandasecurity.com/kdws/sigs
    • https://rpkws.pandasecurity.com/kdws/files
    • https://cpg-kw.pandasecurity.com
    • https://cpp-kw.pandasecurity.com
    • https://cpg-fulg.pandasecurity.com
    • https://cpp-fulg.pandasecurity.com
    • https://cpg-fusm.pandasecurity.com
    • https://cpp-fusm.pandasecurity.com
    • https://cpg-fuo.pandasecurity.com
    • https://cpp-fuo.pandasecurity.com
    • https://ows.pandasecurity.com
  • Android
    • https://dmp.devicesmc.pandasecurity.com
    • https://pcopsupport.pandasecurity.com
    • https://rpuws.pandasecurity.com
    • https://rpkws.pandasecurity.com/kdws/sigs
    • http://iext.pandasecurity.com/ProyIEXT/ServletIExt
  • Panda Cloud Systems Management agent installation from Endpoint Protection
    • https://sm.pandasecurity.com/csm/profile/downloadAgent/
  • For incoming and outgoing traffic (Antispam and URL Filtering in Endpoint Protection Plus)
    • http://*.pand.ctmail.com
    • http://download.ctmail.com
Help nÂș- 20170804 50022 EN

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