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Technical Support

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URLs and ports required for products based on Aether Platform to communicate with server

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

In order to install and operate Aether-based products or if you have a firewall, a proxy server or other network restrictions, you need to allow access to certain URLs and ports.

Communications with the server/console, with the Updates and Upgrades server and with the Collective Intelligence server

  • https://*.pandasecurity.com
  • http://*.pandasecurity.com
  • https://*.windows.net
  • https://pandasecurity.devo.com
  • http://*.pandasoftware.com

    IMPORTANT: the product connection test URL http://proinfo.pandasoftware.com/connectiontest.html and the connection test fallback URL http://www.iana.org must be allowed as well.

Please, ensure root certificates are updated. Additionally, please allow the following URLs:

  • http://*.globalsign.com
  • http://*.digicert.com

For datailed information on how to update the root certificates, please check this article.

For incoming and outgoing traffic (Antispam and URL Filtering), please allow this URL:

  • http://*.ctmail.com

Necessary ports

  • Port 80 (HTTP)
  • Port 443 (HTTPS, websocket)
Help nº- 20190515 700006 EN

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