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Technical Support

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What are the supported operating systems and requirements for the Systems Management Agent?

Information applies to:

Products
Panda Systems Management

Please check the installation requirements for the Panda Systems Management agent:

For workstations / file servers

  • Operating systems (workstations): Windows XP SP3 (Home, Professional, Professional x64 editions), Windows Vista 32/64-bit (Starter, Home Basic & Premium, Business, Enterprise, Ultimate editions), Windows 7 (32/64-bit), Windows 8/8.1 (32/64-bit) and Windows 10 (32/64-bit).
  • Operating systems (servers): Windows Server 2003 & R2 SP2 32/64-bit (Web, Standard, Enterprise, Datacenter, Small Business, Home Server editions), Windows 2008 & R2 32/64-bit (Standard, Enterprise, Datacenter, Web, Small Business), Windows Server 2012 (64-bit) & Windows Server 2012 R2 (64-bit) and Windows Server 2016 (64-bit).
  • Prerequisite: .NET Framework 4.0.3 or higher.

For macOS workstations / file servers *

  • Mac OS X 10.12 Sierra
  • Mac OS X 10.13 High Sierra

For Linux workstations / file servers

  • Fedora 24 and later
  • Debian 7, 8, 9
  • CentOS 7
  • Ubuntu: current Long-Term Support (LTS) versions.2 Refer to list of releases.
  • Red Hat Enterprise Linux 7 and later versions using Extra Packages for Enterprise Linux (EPEL)

The Agent requires that a full runtime version of an open source tool set called Mono is installed on each Linux device.

Supported Mono versions:

  • Mono 3 and later

For smartphones and tablets

  • iOS 7 and later
  • Android 2.3.3 and later

For WMware ESXi

  • Versions 4.1, 5.X and 6.X.
Other considerations

  • The Agent will work on macOS 10.7.x and later versions but support is provided and the Agent is tested only on the versions specified above.
  • The Linux installation script is able to recognize the supported Linux versions and install Mono from the official repository.
  • The Agent may work with any Debian-based distribution but support is only provided for the ones listed.
  • Mono can be installed from EPEL.
  • If Mono is already installed on the device, the installation script will not attempt to install it. However, if the already installed Mono version is not supported, the Agent will not work.

Related information

Consider reviewing the following Support articles:

Help nÂș- 20180221 300102 EN

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