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Technical Support

Need help?

 

Can I install Adaptive Defense 360 on Aether on computers with Adaptive Defense and Endpoint Protection products?

Information applies to:

Products
Adaptive Defense 360 on Aether PlatformAdaptive Defense on Aether Platform
Endpoint Protection on Aether PlatformEndpoint Protection Plus on Aether Platform

If the agent of any Adaptive Defense or Endpoint Protection product* is detected during the installation of the agent of an Aether-based product, it will be uninstalled automatically. On the other hand, once the agent of the Aether-based product has been installed, the protection will also be updated if necessary.

Please note that if the agent of products based on Aether Platform is installed by command line or with client distribution tools, the agent based on the traditional platform previously installed on the computer will not be uninstalled and the Aether agent will not be installed. To prevent this, you must first uninstall the agent based on the traditional platform before you install the new Aether agent.

*Adaptive Defense, Adaptive Defense 360, Endpoint Protection or Endpoint Protection Plus.
Help nº- 20171130 700003 EN

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