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Issues with Microsoft Dynamic NAV and Adaptive Defense products

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Issue Status
Tracking ID: WGUA-2578
Status: Resolved
Type of solution: Hotfix


Symptoms
Performance and other types of issues related to the functioning of Microsoft Dynamic NAV with Panda Endpoint Security products are installed.

Solution

  1. Download and save the hotfix file to the endpoint:
    hf-wgua2578-msdynamicnav.exe
  2. Double-click the downloaded file.
  3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.

    Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
Release Notes
Next, find all the changes the hotfix includes.

Affected versions

Protections between v8.00.20.XX and v8.00.30.XX. To see your Adaptive Defense product version, see this article.

Registry Key Details

The hotfix does not update any file. It only applies modifications to internal configurations.

Verify Hotfix Application

To confirm the correct application of the hotfix, check the file version (in File Details section) or else, verify the values of these Registry keys:

32 bits Architecture64 bits Architecture
Registry KeyValueRegistry KeyValue
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAVRevision [REG_DWORD]
1
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV

Revision
[REG_DWORD]

1

HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV

Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV

Result
[REG_DWORD]

0 = Success
1 = Not Applied
2 = Error

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