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Adaptive Defense immediate and scheduled scans block

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Issue Status
Tracking ID: WGUA-623
Status: Resolved
Type of solution: Hotfix


Symptoms
Adaptive Defense immediate and scheduled scans may block under certain circumstances.

Solution

  1. Download and save the hotfix file to the endpoint:
    hf-wgua623-scanfeature.exe
  2. Double-click the downloaded file.
  3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.

    Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
Release Notes
Next, find all the changes the hotfix includes.

Affected versions

Protections between v8.00.22.0010 and v8.00.22.0023. To see your Adaptive Defense product version, see this article.

Registry Key Details

The hotfix updates the following files:

File nameValueFile versionModified dateHotfix to be included in future versions?
WAScanner.exeC:\Program Files (x86)\Panda Security\WAC\WAScanner.exe8.0.22.0024January 23rd, 2024Yes.
Future
v8.00.22.0024
PSUNScan.dllC:\Program Files (x86)\Panda Security\WAC\PSUNScan.dll4.0.16.0December 19th, 2023Yes.
Future
v8.00.22.0024

Verify Hotfix Application

To confirm the correct application of the hotfix,

check the file version (in File Details section) or else, verify the values of these Registry keys:


32 bits Architecture64 bits Architecture
Registry KeyValueRegistry KeyValue
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_ScanFeatureRevision [REG_DWORD]
1
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_ScanFeature

Revision
[REG_DWORD]

1

HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_ScanFeature

Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error
9 = On Reboot Operation

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_ScanFeature

Result
[REG_DWORD]

0 = Success
1 = Not Applied
2 = Error
9 = On Reboot Operation

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