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Adaptive Defense products not shown in Windows Security Center after upgrade

Information applies to:

Products
Panda Adaptive Defense 360 on Aether Platform
Panda Adaptive Defense on Aether Platform


Issue Status
Issue ID: WGUA 1731
Status: Solved
Type of solution: Hotfix


Symptoms
After upgrading the client software protection or certain versions of Windows, Adaptive Defense products with protection versions v8.00.21.xx and v8.0022.001x installed are not shown in Windows Security Center.

Solution
A hotfix is available to resolve this issue.

To apply a hotfix on the affected endpoint:

  1. Download and save the hotfix file to the endpoint:
    HF-WGUA1731-psnwsc.exe
  2. Double-click the downloaded file.
  3. If prompted, to fully apply the hotfix, restart the endpoint.
NOTE: To install the unattended or silent version of the hotfix, click here.
Help nº- 20230907 700169 EN
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