Issue Status |
Symptoms
Windows Blue Screen of Death crash, with an error message that includes PAGE FAULT IN NONPAGED AREA (PSINProt.sys) on computers with protection versions 8.00.21.XXXX or 8.00.22.XX12.
Solution
A hotfix is available to resolve this issue.
To apply a hotfix on the affected endpoint:
- Download and save the hotfix file to the endpoint: hotfix_psinreg_gui_8.00.21.x.exe
- Double-click the downloaded file.
- If prompted, to fully apply the hotfix, restart the endpoint.
