Welcome to the Virus Encyclopedia of Panda Security.
Is my computer infected by Melissa.A?
Check if you have received an e-mail message with the subject Important Message From "sender’s name" or any other characteristic described in the Means of transmission section. Watch for any strange text added to the documents you are working with.
In order to make absolutely sure that Melissa.A has not infected your computer, you have the following options:
- Carry out a full scan of your computer using Panda Antivirus, after checking that it is updated. If it isn’t and you are a registered Panda Security client, update it by clicking here.
- Check the computer with Panda ActiveScan, Panda Security’s free, online scanner, which will quickly detect any possible viruses.
How to remove Melissa.A?
If Panda Antivirus or Panda ActiveScan detects Melissa.A during the scan, it will automatically offer you the option of deleting it. Do this by following the program's instructions.
- After deleting this malware by following the specified steps, if your computer runs Windows Millenium, click here to find out how to eliminate it from the _Restore folder.
- After deleting this malware by following the specified steps, if your computer runs Windows XP, click here to find out how to eliminate it from the _Restore folder.
How can I protect my computer from Melissa.A?
In order to keep your computer protected, bear the following tips in mind:
- If you have filtering tools installed, configure them to reject messages with the characteristics described in the section Means of transmission. If, in spite of doing this, you receive the message that contains the virus: do not open it, do not run the attached file and delete it, making sure that you also delete it from the Deleted Items folder.
- Do not handle or open any Word documents you receive without first checking that they are virus free.
- Install a good antivirus in your computer. Click here to get the Panda antivirus solution that best suits your needs.
- Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.
- Keep your permanent antivirus protection enabled at all times.
For more detailed information about how to protect your computer against viruses, click here.