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Technical Support

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The scheduled scans of Panda Cloud Antivirus are not carried out when the PC is hibernated

Information applies to:

Products
Panda Cloud Antivirus

Symptoms

The scheduled scans of Panda Cloud Antivirus scans are not carried out when the PC is hibernated.

Solution

Follow the instructions below.

  • If you have Windows XP:
  1. Go to C:\Windows\Tasks.
  2. In the Advanced options menu, check the Show hidden tasks option.
  3. Double click the Panda scheduled task (See Note).
  4. Go to the Settings tab.
  5. Check the box Wake the computer to run this task.
  6. Click OK.

    Wake up computer XP
  • If you have Windows Vista or later:
  1. Go to Start, Run, type taskschd.msc and hit OK.
  2. Select Task Scheduler Library on the left panel.
  3. Double click the Panda scheduled task (See Note).
  4. Go to the Conditions tab.
  5. Check the Wake the computer to run this task box.
  6. Click OK.

    Wake the computer Vista

NOTE: Panda scheduled tasks are named in by five groups of alphanumeric characters between curly brackets as in this example: {DB63B2B2-6CF1-4CFD-BED2-05D35ADA53A1}

Help nÂș- 20140709 81014 EN

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