Information applies to:
Endpoint Protection, version 5.50.00 and later, lets you access your computers using the following remote control tools:
Access with TeamViewer
The computer from which you access the Web console must have TeamViewer installed (it is not enough to just run it on the computer). If you don’t have TeamViewer installed, a warning will be displayed indicating that you must download and install it.
Access with LogMeIn
Access with a VNC tool
Have you resolved your query with this article?
Thanks for your answer
Business hours: Mondays-Fridays 9:00 to 18:00 CET
Outside business hours, please use the online form.
Discover our Premium Services