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Sometimes, after updating the version of Endpoint Protection, computers that are not updated appear in the Protection update column of the Computers tab.
One possible reason for this situation is that the Automatic updates option for the computers’ profile is not enabled.
Enable the automatic updates for the profile corresponding to the computers with this error. To do this, follow the steps below:
Once the automatic updates are enabled, check that after the update period configured in the settings, the protection engine is updated correctly.
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