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(Examples:“Panda Security installation”, “I want to contact Panda”)
Issues upon installing Panda 2013 products
Information applies to:
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Products
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| Panda Global Protection 2013 | | Panda Internet Security 2013 | | Panda Antivirus Pro 2013 | | Panda Ultrabook Protection |
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Symptoms
After completing the software's installation wizard, Panda 2013 won't install. Thus, although no error message is displayed during the process, the program is not available from Start, Programs, the shortcut is not created and no icon is shown next to the Windows clock.
The following error message is displayed during the installation of Panda 2013 and StubInstaller_exe.log file is created:
Cause
These issues may occur with the new and lighter installation file featured in the Panda 2013 products.
Workaround
While a solution is being developed, please download and install the larger Panda 2013 installation file of your product:
| Panda Global Protection 2013 
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| Panda Internet Security 2013
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| Panda Antivirus Pro 2013
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Help nº- 20121108 80550 EN