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Error 0006:0914 when trying to activate the 2011 antivirus products
Information applies to:
|Panda Global Protection 2011|
|Panda Internet Security 2011|
|Panda Internet Security for Netbooks|
|Panda Antivirus Pro 2011|
|Windows XP (32-bit Edition)||Windows Vista (32/64-bit Edition) |
|Windows 7 (32/64-bit Edition)|
Error code 0006:0914 returned when activating your antivirus product.
This error appears when trying to activate your product with an activation code belonging to a product other than the one you have purchased.
To solve the problem follow the instructions below:
- Download the antivirus version you have contracted.
To do so, follow the steps indicated in the web article How can I download my antivirus product?
- Uninstall the antivirus.
To do so, follow the steps indicated in the web article How can I uninstall my Panda antivirus from my computer?
- Install the antivirus you have downloaded.
To do so, follow the steps indicated in the web article How can I install my antivirus product?
- Finally, activate the antivirus.
To do so, follow the steps indicated in the web article How can I activate the product services of my antivirus product?
Help nº- 20110825 80221 EN
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