You're in: Panda Security > IT Security for Business > support > Support Products Panda Security

Rate us
What kind of help do you need?
(Example:“Panda AdminSecure”, “2093 error”)
Print

Tool for enabling/disabling cloud-based scans in Panda for Desktops and Panda for File Servers

Information applies to:

Products
Panda for Desktops
Panda for File Servers (Windows)

Panda for Desktops and Panda for File Servers incorporate cloud-based scan to maximize detection.

However, on certain occasions or on certain computers it might be advisable to disable cloud scanning. Panda Security’s BkgScanTool, is a command-line tool that lets you perform the following actions:

BKGScanTool values

Download Tool

  1. Download BkgScanTool.zip file
  2. Unzip the file to obtaine BkgScanTool.exe

Parameters* and actions

  • BkgScanTool /CLOUD:ON – Enables cloud-based scanning.
  • BkgScanTool /CLOUD:OFF– Disables cloud-based scanning.
  • BkgScanTool /MEM:ON – Enables background memory scanning.
  • BkgScanTool /MEM:OFF – Disables background memory scanning.
  • BkgScanTool /DISK:ON – Enables background disk scanning.
  • BkgScanTool /DISK:OFF – Disables background disk scanning.
  • BkgScanTool /ALL:ON – Enables background memory and disk scanning.
  • BkgScanTool /ALL:OFF – Disables background memory and disk scanning.
  • BkgScanTool /MEMFREQ:Value – Sets the frequency in hours (Value) of background memory scans. The default value is 2 hours.
  • BkgScanTool /DISKFREQ:Value – Sets the frequency in hours (Value) of background disk scans. By default, this scan is launched every 24h in the case of workstations and every week in the case of servers.
  • BkgScanTool /DEBUG – Shows the actions carried out by BkgScanTool.
  • BkgScanTool /? – Displays the BkgScanTool Help file.

*Parameters are case sensitive.

Carrying out these commands will sometimes require an automatic restart of the Panda Software Controller service.

A command may take more than one parameter simultaneously. Let’s look at the following example:

BkgScanTool /MEM:ON /DISK:OFF /MEMFREQ:4 /DEBUG

BKGScanTool results

This command launches a background memory scan every four hours and disables background disk scans. It also displays the actions taking place.

Panda Software Controller Service restart and results

If you use the option /DEBUG, the following results may be returned:

  • OK – All requested actions have taken place correctly.
  • Error – An error has occurred.
  • Service restart needed – The Panda Software Controller service needs restarting but the tool could not restart it automatically.
  • Bad params – Indicates that some of the command parameters have been entered incorrectly.

Additional information

For more information about cloud-based scanning, refer to Which Panda for Desktops and Panda for File Servers scans include cloud scanning?

Help nº- 20121210 40069 EN
survey

Help us improve our service by letting us know your opinion.

Your suggestions will help to resolve your questions more quickly and effectively.

Have you resolved your query with this article? YES NO Thanks for your answer

How would you improve this article?

Do you want to contact TechSupport?