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Identity protection settings are not saved in Panda 2013

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Ultrabook Protection

Symptoms

Modifications on the Panda 2013 Identity Protection settings are not saved after the antivirus is updated.

Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Global Protection
    2013


    Hotfix

    Internet Security 2013


    Hotfix

    Ultrabook Protection

    Hotfix

  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Help nº- 20130110 80554 EN
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