What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Error 0006:1006 when trying to activate a Panda 2011 antivirus product purchased as a renewal box Information applies to: Products Panda Global Protection 2011Panda Internet Security 2011Panda Internet Security for NetbooksPanda Antivirus Pro 2011 Operating systems Windows XP (32-bit Edition)Windows Vista (32/64-bit Edition) Windows 7 (32/64-bit Edition)SymptomError 0006:1006 when trying to activate a Panda 2011 antivirus product purchased as a renewal box.CauseThis error is displayed when activating a product purchased as a renewal box without specifying the customer number.SolutionDuring the activation wizard, you must specify that you are already a Panda customer by clicking the option Yes when asked.Then, just fill in the requested data until the wizard is completed.Additional InformationIf you don’t remember your customer details, check the online article How can I get my client details: activation code, user name and password.Help nº- 20110825 80234 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?