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Error 3371 updating the Panda Cloud Office Protection signature file
Information applies to:
|Panda Cloud Office Protection|
|Panda Cloud Office Protection Advanced|
On updating the Panda Cloud Office Protection signature file, error 3371 occurs.
The protection determines there is a lack of sufficient space to update and apply the changes to some of the signature files. As a result, it returns the error code 3371.
Free up space on your hard disk in order to complete the update. Once you have done this, you can launch the update in any of the following ways:
From the Update now option available through the bear icon in the taskbar.
From a DOS window, accessing the %ProgramFiles%\Panda Security\WaAgent\WasLpMng folder and running the command waplpmng walupd -force
Data needed to report the incident
If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Panda Cloud Office Protection console and follow the instructions indicated.
Help nº- 20140701 503371 EN