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Error 0001:0006 when trying to activate Panda 2013 products 

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Antivirus Pro 2013
Panda Ultrabook Protection

Symptoms

Error 0001:0006 when trying to activate Panda 2013 products.

Solution

To resolve the problem, Panda Security has developed a series of hotfixes. Follow the steps below to apply them:

  1. Download the hotfix for your product.

    Global Protection
    2013


    Hotfix

    Internet Security
    2013/Ultrabook Protection


    Hotfix



    Antivirus Pro
    2013


    Hotfix


  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Reboot the machine in Safe Mode.To do this, on starting up the computer, press function key F8 repeatedly to access the start-up menu. When this menu is displayed, select the Safe Mode option.
  4. Run the downloaded file by double-clicking it.
  5. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Help nº- 20130108 80547 EN
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