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Error 2123 updating the protections or the agent in Endpoint Protection

Information applies to:

Endpoint Protection
Endpoint Protection Plus


Error 2123 occurs updating the protections or the agent in Endpoint Protection.


These problems can be due to previous .msi package installation failures.


Restart the computer and check that, after a while, the update finishes correctly.

Data needed to

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nº- 20140701 502123 EN

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