What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Error 0006:1006 when trying to activate a Panda 2013 antivirus product purchased as a renewal box Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013Panda Ultrabook ProtectionSymptoms Error 0006:1006 when trying to activate a Panda 2013 antivirus product purchased as a renewal box.Cause This error is displayed when activating a product purchased as a renewal box without specifying the client number.Solution During the activation wizard, you must specify that you are already a Panda customer by entering your client number. Although the wizard screen indicates that the client number is optional, in the case of renewal boxes, it is mandatory to enter it.Finally, carry on completing the activation wizard through.Additional Information If you don’t remember your customer details, check the online article How can I get my client details: activation code, user name and password.Help nº- 20121122 80525 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?