What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Panda 2013 indicates that my computer is unprotected and continuously prompts to activate the antivirus Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013Panda Ultrabook ProtectionSymptomsI had previously activated my Panda 2013 product but a pop-up or a message from the main application window, indicates that my computer is unprotected and continuously prompts to activate the antivirus.Solution Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:Download the hotfix for your product.Panda Global Protection 2013Panda Internet Security 2013 // Panda Ultrabook ProtectionPanda Antivirus Pro 2013Save the file to your hard disk; to the Windows Desktop, for example.Double-click the hotfix file.Open Panda 2013 and activate it. To do so, click the Activate protection button from the main window and follow the activation wizard through.Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.Help nº- 20130605 80559 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?