What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet I have Panda Cloud Email Protection and no messages are received in the entire domain due to the MX records settings Information applies to: Products Panda Cloud Email ProtectionBelow are the instructions to identify the incident and the solution provided:SymptomsI have Panda Cloud Email Protection and no messages are received in the entire domain.SolutionChange the configuration of your MX records so that they point to mx01.mep.pandasecurity.com. Additionally, you must also modify your DNS record or request a change from your ISP.Help nº- 20091214 600003 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?