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(Example:“Panda AdminSecure”, “2093 error”)
Error 3378 updating the Panda Cloud Office Protection file
Information applies to:
|Panda Cloud Office Protection|
|Panda Cloud Office Protection Advanced|
Error 3378 updating the Panda Cloud Office Protection files.
Discoordination of files in the server.
Edit the Walupd.ini file in %ProgramFiles%\Panda Security\WaAgent\WalUpd
Delete the CATALOG web section. See the following example:
Access the %ProgramFiles%\Panda Security\WaAgent\WasLpMng folder from a DOS window.
Run the command waplpmng walupd -force
Data needed to report incidents
If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Panda Cloud Office Protection console and follow the instructions indicated.