Symptoms
- Problems upon delivering Outlook 2010 mail attachments.
- PavSrvx86.exe crashes randomly.
- Avtask.exe crashes every two hours.
Solution
In order to solve the issue, upgrade to the latest version of AdminSecure and apply the specific hotfix developed for the incident.
- How to upgrade to AdminSecure 4.50.00 version
- Click this link to learn how to upgrade your AdminSecure version.
- Update the protection affected by the incident. For more information, go to How can I update the protection of my IT resources once I have upgraded AdminSecure? (only applies to AdminSecure).
- How to apply Hotfix HAS_4_50_00_0020.exe
Follow the steps below to apply hotfix HAS_4_50_00_0020.exe developed by Panda Security:- Download HAS_4_50_00_0020.exe (120 MB).
- Save the file to your hard disk; to the Windows Desktop, for example.
NOTE: It is advisable to disable the option to automatically upgrade the protections on all repositories before applying the hotfix in order to prevent excessive network traffic as all workstations/servers may restart or be prompted to restart, depending on what the automatic installation settings are. - Run the downloaded file on the computers on which a repository, Adminserver or console is installed. You can do this by double-clicking the HAS_4_50_00_0020.exe file.
- Update the protection affected by the incident. For more information, go to How can I update the protection of my IT resources once I have upgraded AdminSecure? (only applies to AdminSecure).
- Check that the incident has been resolved.
Versions after installing the Hotfix and updating the protections
- Panda Security for Desktops: 4.50.25.0000
- Panda Security for File Servers: 8.50.25.0000