What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
What is the activation code and where can I find it?
The activation code consists of two sets of characters and numbers separated by a hyphen. This code is essential in order to activate your product.
It is important to activate your product so that you can benefit from advantages such as daily automatic updates for the duration of your product license, Technical Support, SOS Virus, etc.
Where can you find your activation code?
Whether you bought your product online or in CD-ROM version, obtaining the Activation Code is easy.
If you purchased your product in CD-ROM format, you will find the Activation Code printed on the CD envelope.
- Online Purchase:
If you bought the product from the Panda Security Online Store, you will find the Activation Code in the welcome emails forwarded by Panda Security.
Should you need to retrieve the Activation Code, please follow the steps below:
- Check your order from the Panda Security Online Store and click Account, Check my orders.
- Enter your Login Email address and your Panda password and click Login.
If you cannot find it, go to the Password Reminder section on Panda Security’s website or request your data to the Customer Care Department, accessible from the Contact section on the website.
- Check that your Activation Code is displayed in your order Product section.
If you prefer it, watch this multimedia video.
Help nº- 20130314 55512 EN