What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
How do I download my Panda 2014 product?
Information applies to:
|Panda Internet Security 2014|
|Panda Antivirus Pro 2014|
|Panda Global Protection 2014|
After you have purchased your Panda 2014 product, you can download the latest version of your program whenever you need it up until your license expires.
Where can you download your Panda 2014 from?
- From the welcome email sent by Panda Security
This email is sent by Panda as soon after you buy Panda 2014 from the web and it contains everything you need to install your Panda 2014: the download link to the InstallGP14.exe installation file for Panda Global Protection 2014, InstallIS14.exe for Panda Internet Security 2014, InstallAP14.exe for Panda Antivirus Pro 2014 and your Activation Code.
If you cannot find it, contact our Customer Service department at: firstname.lastname@example.org
- From your Panda Account
- Access your Panda Account by clicking here.
- Enter your email address and password and click Log in.
- If you have forgotten your password to access your Panda Account, click option Forgot your password?
You will then be prompted to enter the email address associated with your Panda Account and you will receive instructions on how to change your Panda Account password.
- If you still haven´t created your Panda Account, select Create new account.
For further information on this process, please refer to the Support article What is my Panda Account and how do I set it up?
- Once in your Panda Account, in My products and select Install in the box for your Panda 2014 product. In this article, we have used Panda Global Protection 2014 to illustrate the process.
- Save the InstallGP14.exe to your hard disk.
- To install it, just double-click the file.
Help nº- 20131031 80605 EN