Que tipo de ajuda necessita?
(Exemplo:“Panda AdminSecure”, “erro 2093”)
Error 1302 installing Panda Cloud Office Protection
Informações se aplicam a:
|Panda Cloud Office Protection|
|Panda Cloud Office Protection Advanced|
Error 1302 installing Panda Cloud Office Protection.
The agent is trying to integrate into the server, but the customer has no free licenses to use and the server rejects it.
Normally, the problem is due to the fact that the customer has spent all the available licenses, and is trying to install in a new computer. In this case, it is needed to expand the number of licenses.
Data needed to report the incident
If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Panda Cloud Office Protection console and follow the instructions indicated.
Número do artigo- 20140519 501302 EN