Tekniska Support

Behöver du hjälp?

 

Error 3373 updating the Endpoint Protection signature file

Informationen gäller för:

Produkter
Endpoint Protection
Endpoint Protection Plus

Symptom

On updating the Endpoint Protection signature file, error 3373 occurs.

Causes

The protection reports that it has failed to apply the new signature file. The reasons may be different; the downloaded signature file is correct but the protection cannot apply it.

Solution

Launch the update in any of the following ways:

  1. From the Update now option available through the bear icon in the taskbar.
  2. From a DOS window, accessing the %ProgramFiles%\Panda Security\WaAgent\WasLpMng folder and running the command waplpmng walupd -force

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Artikelnummer- 20140701 503373 EN

Har ditt problem lösts med hjälp av denna artikel?

JA NEJ

Tack för ditt svar


Hur skulle du förbättra denna artikel?




Vill du kontakta teknisk support?

ALLTID ONLINE, REDO ATT HJÄLPA TILL TWITTER FORUM
ALLTID ONLINE, REDO ATT HJÄLPA TILL TWITTER FORUM