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Panda Dome Password Manager Knowledge Base

Answers to how your product works, solutions to known issues and access to the documentation

What is Panda Dome Password Manager, and what are its features?

Panda Dome Password Manager is Panda Security’s comprehensive solution to securely store, create, and manage all your passwords within the Panda Dome suite.

 

Panda Dome Password Manager protects your credentials and simplifies access to all your digital services with tools designed to offer convenience and maximum security. It offers:

 

  • Secure encrypted storage: save all your passwords in an encrypted vault accessible only with your master password.
  • Strong password generator: create unique, hard‑to‑crack passwords with advanced encryption algorithms.
  • Autofill and autosave: automatically fill in login details and save new passwords on websites and mobile apps.
  • Smart tags and filters: organize your passwords with custom tags and filters to easily find them.
  • Smart location: view the passwords you need based on your physical location.
  • Secure sharing: share passwords in an encrypted and controlled way with other users or teams.
  • Secure notes: store confidential information (Wi‑Fi keys, codes, addresses) in encrypted notes.
  • Multi‑device sync: access your passwords from a computer, mobile, or tablet with automatic cloud sync.
  • Secure messages: send encrypted communications to contacts or groups.
  • Browser extension: manage passwords from Chrome, and in the future, Firefox and Edge, without leaving your browser.
  • Biometric authentication and 2FA: add an extra layer of security with fingerprint, facial recognition, and two‑step verification.
  • Easy import: migrate your passwords from other managers in a few clicks.
  • Dark Web monitoring: receive alerts if any of your passwords are leaked.
How do I set up Panda Dome Password Manager?

After purchasing Panda Dome Password Manager or a plan that includes this feature (Panda Dome Complete or Panda Dome Premium, for example), you will receive a welcome email with an activation code and a link to your Panda account, among other details.

 

If you do not yet have a Panda account, you must create one.

 

To start using Panda Dome Password Manager, follow these steps :

 

  • 1. Log in to your Panda account.
  • 2. Add the activation code you received in your welcome email using the "Add Product" option.
  • 3. If you purchased the Panda Dome Password Manager product, you will have received an email with instructions on how to create your master password. If you purchased a plan that includes this feature, you will need to click on the "Password Manager" shortcut in your Panda Account to receive this email and create your master password by following the instructions.
  • 4. Follow the instructions in the email to create your master password and start adding your passwords.
Which platforms are compatible?

Panda Dome Password Manager is available through the web console (https://passwordmanager.pandasecurity.com), Chrome browser extension, and Android app (requires Android 10 or higher).

What is the master password, and what happens if I lose it?

The master password for Panda Dome Password Manager is the key to all your passwords, allowing you to keep your account information completely secure.

 

The master password is stored locally in your browser or on your device after you log in, and only while the app or browser window is open. It is used to encrypt and decrypt any password data sent over the Internet using 256-bit AES or ECC encryption.

 

Important! For security reasons, Panda cannot recover or reset this master password. If you lose it, you won't be able to access your encrypted passwords. That's why it's crucial to create a master password that is both secure and easy for you to remember, because only you will know what it is.

How do I transfer my passwords from the old Panda Dome Passwords?

You can migrate your passwords from the old manager to the new one by following three simple steps:

 

  • 1. Export your passwords from Panda Dome Passwords (in .csv format).
  • 2. Create your new master password and account in Panda Dome Password Manager. Check your inbox for an email from Panda Security – Password Manager. In that message, you will find a unique link to access the new manager console.
  • 3. Import the .CSV file using the Panda Dome Passwords (old) template in the new password manager.

 

You can find detailed information about this process at https://info.pandasecurity.com/dome/passwordmanager/migrate/

 

Important: when you are finished, delete the downloaded .csv file to keep your passwords secure.

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