The purpose of this guide is to provide technical information about the product to the technical staff in charge of offering support services to network users at:
- The IT Department which wishes to professionalize the internal support it provides to the rest of the company.
- The Managed Service Provider (MSP) which provides technical support services to its customer accounts onsite or remotely, reactively or proactively.
Click the Panda Systems Management Guide for Network Administrators.
