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Assistance Technique
Panda for Exchange |
There are cases in which the Exchange Server Information Store stops, databases get corrupted, or the server’s file permanent protection detects viruses in databases or in the Exchange server temporary files.
These incidents usually occur because the file permanent protection installed on the server interferes with the Exchange server components.
To prevent this from occurring, some folders must be excluded from the scans performed by the file antivirus protection installed on the server.
The folders below must be excluded from on-demand and permanent scans on computers with Exchange servers and Panda for File Servers installed:
Note: Depending on the Exchange Server, some of these folders or options may not be present. It would therefore not be necessary to exclude them from the scan.
Steps to configure the Panda Security for File Servers scans
Additional information
If you are using a file antivirus from another company, we recommend you to check the antivirus settings to fix these problems.