After installing Panda 2016/2015, my Internet connection stops working

Information applies to:

Products

Panda Antivirus Pro 2015	Panda Antivirus Pro 2016	Panda Global Protection 2015
Panda Global Protection 2016	Panda Gold Protection	Panda Gold Protection 2016
Panda Internet Security 2015	Panda Internet Security 2016

Symptoms

After installing a Panda 2016 or 2015 product, my Internet connection stops working.

Solution

Please check if you have Virtual Box 5.0.0 to 5.0.7 versions installed.

If you do, you need to update your current Virtual Box version to 5.0.8 version or later.
For further information on this process, click here.
If you don't, run a Panda Cloud Cleaner scan.
Please refer to article How to remove viruses with Panda Cloud Cleaner.

Help nº- 20151124 82077 EN

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