50% off!

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Renew at a discount

Today only for Internet Day!

Protect all your devices with a 60% discount

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-60%
Buy

Renew and get 60% off*

Only today!

*For home users only

Renew at a discount

Start the year on the right foot

Renew your protection now with this limited-time offer

-50%Renew my protection

*Home users only

Get 50% discount!

Discover the plan that suits you best!

-50%See offer

Get 50% discount!

Discover the plan that suits you best!

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%Renew my protection*

*Home users only

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%View offer

Get 50% discount! Discover the plan that suits you best!

See offer

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Get 40% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

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*For home users only

Renew at a discount
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Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

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Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

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*For home users only

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Technical Support

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Issues during the installation of Panda

Information applies to:

Products
Panda Antivirus ProPanda Global Protection
Panda Gold ProtectionPanda Internet Security

Symptoms

  • Error message during the installation of Panda: There was an error during the process and it failed to complete successfully.
  • After completing the Panda installation wizard seamlessly, the program is not available from Start, Programs, the shortcut is not created and no icon is shown next to the Windows clock.

Cause

You may experience these symptoms with the new and lighter installation file featured in Panda.

Solution

  1. Download and install the installation file below of your Panda product.

    Panda Gold Protection


    Gold Protection

    Panda Antivirus Pro 2015

    Antivirus Pro

    Panda Internet Security 2015

    Internet Security

    Panda Global Protection 2015

    Global Protection

  2. Enter the Activation Code of your product when you see the following window and click Next.

  3. Once activated, click Close to close the activation wizard.
  4. After activating the product, you will be asked to create your Panda Account.
    Enter your email address from the Account selection screen and click Continue to create your Panda Account.

  5. Go to your inbox and click Validate your account on the verification email.

    Installation Gold Protection

    NOTE: If you had already created an account, just enter your password and click Continue.
  6. Finally, click Close to finish the Panda installation process.

Related articles

Help nº- 20160811 82006 EN

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