It ends in:

Days Hours Minutes

It ends in:

Days Hours Minutes

The best protection with a 60% discount

Apply discount

Get 40% discount! Discover the plan that suits you best!

See offer

Get 40% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

::

*For home users only

Renew at a discount
::

Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

::
Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

::

*For home users only

Renew at a discount

*For home users only Special offer: Renew and get 50% off*

::04
Renew

Are you a WatchGuard Partner or customer and need help with Panda products?

Welcome to Support!

Get 50% discount! Discover the plan that suits you best!

Click here!

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!

Technical Support

Need help?

 

Troubleshooting Issues with the Panda Account

Information applies to:

Products
Panda Antivirus ProPanda Global ProtectionPanda Gold Protection
Panda Internet ProtectionPanda Internet Security

Your Panda Account is an exclusive area available for all Panda clients which allows you to download your product, obtain specific documentation, renew your license, access Technical Support etc. Access to your Panda Account is also available from the Panda products.

Creating and validating your Panda Account is a straight forward process.

Cannot find the validation email?

As soon as you create your Panda account you will receive an email to validate the account. Please check your inbox and click the link on the validation email. If you cannot find it on your inbox, please check the spam inbox. If you cannot find it there either, follow the steps below:

  1. Access your Panda Account by clicking here.
  2. Select the Forgotten your password? option.

  3. Enter your email address, fill in the Captcha, click Send instructions.

    My Account
  4. The validation email will be sent to you again. Validate your account by clicking on the link from the email.

Email address already in use

If you had previously created your Panda Account and you get the following message:

The email address is already in use.
Please enter the password associated to this Panda Account

all you need to do is enter the password and click Continue. If you cannot remember it, follow the steps below:

  1. Access your Panda Account by clicking here.
  2. Select the Forgotten your password? option as explained earlier.
  3. Enter your email address, fill in the Captcha, click Send instructions.
  4. Access your inbox and click the link that contains the mail you have received to proceed with the password change.
  5. Fill in the fields so that a new password is set.

    Change password
  6. Enter the password back in the Panda Account wizard and click Continue.

Now you are ready to benefit from your Panda Account.

Help nº- 20151218 82000 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT