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How to enable Full Disk Access for the macOS protection in Catalina?

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Dome
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

This article explains how to configure total disk access so that macOS protection in Catalina can scan and protect you from files accessed, downloaded and executed in user folders. Please follow the below instructions:
  1. Open Preferences from the main panel:

  2. Select Security & Privacy.

  3. Select the Privacy tab.


  4. Select Full Disk Access from the left menu.


  5. Click the lock icon.

  6. Enter your login username and password.

  7. Select your Catalina system partition from the top menu.

  8. Now, you need to find /bin/sh. If you can't find the /bin folder, it is probably because it is hidden. Push the cmd + Shift + . keys to make it visible.

  9. Now select the bin folder.

  10. Now, click sh and press the Open button.

  11. Access is now granted for the Panda producs based on Aether to be able to scan.

Help nº- 20200210 700079 EN

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