Technical Support

Need help?

 

What is the meaning of the status "No information" displayed at the administration console?

Situation
The Aether Platform administration console displays "No information" in status of endpoints.

Explanation
This could be due to any of the following reasons:

  • The endpoint has not sent the status information to the administration console yet. It is necessary to wait until the endpoint communicates the new information via the agent to the console.
  • The version installed on the endpoint cannot report information regarding modules which are not supported. In this case, it is necessary to update the agent and/or the protection.
  • The installation of the module is still in progress.
Help nº- 20180927 700052 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!