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I have Panda Cloud Email Protection and no emails are received in the entire domain (SMTP server status)

Information applies to:

Products
Panda Cloud Email Protection

Below are the instructions to identify the incident and the solution provided:

Symptoms

I have Panda Cloud Email Protection and no messages are received in the entire domain.

Solution

Access the administration console and verify the SMTP settings are assigned to the correct server.

Help nº- 20091214 600002 EN

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