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Technical Support

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How can I completely uninstall Adaptive Defense/Endpoint Protection from a computer?

Information applies to:

Products
Panda Adaptive DefensePanda Adaptive Defense 360
Panda Endpoint ProtectionPanda Endpoint Protection Plus

Attention!

The instructions indicated in this article apply to the traditional management platform. If your query refers to a product based on Aether Platform, please access the article on the How to uninstall products based on Aether platform in Windows, Linux, macOS and Android, or else, check the Knowledge Base, where you will find answers to frequently asked questions.

If you still haven't switched to Aether, please contact your sales representative or reseller and request the platform migration.

Before uninstalling Adaptive Defense/Endpoint Protection, bear in mind that from that moment on you will be unprotected against the viruses and other threats that the solution detects and eliminates.

To uninstall the program

To completely uninstall Adaptive Defense/Endpoint Protection from a computer, first uninstall the agent (Panda Endpoint Agent) and then the protection (Panda Endpoint Protection). To do this, follow the steps below:

  1. Uninstall the agent (Panda Endpoint Agent):

    1. Go to Start – Settings – Control Panel.
    2. Go to Add or Remove Programs.
    3. Select Panda Endpoint Agent and click Remove.
  2. Uninstall the protection (Panda Endpoint Protection):

    1. Go to StartSettingsControl Panel.
    2. Go to Add or Remove Programs.
    3. Select Panda Endpoint Protection and click Remove.
    4. Restart the computer.

Additional information

Help nº- 20191017 50035 EN

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