Attention!The instructions indicated in this article apply to the traditional management platform. If your query refers to a product based on Aether Platform, please access the article on the Installation requirements of products based on Aether Platform for Windows, or else, check the Knowledge Base, where you will find answers to frequently asked questions.
If you still haven't switched to Aether, please contact your sales representative or reseller and request the platform migration.
Requirements for accessing the Administration Console
Select your product to check the installation requirements:
ADAPTIVE DEFENSE/ADAPTIVE DEFENSE 360Minimum requirements for the agent and protection
ENDPOINT PROTECTION/ENDPOINT PROTECTION PLUS
Requirements for accessing the administration console
Minimum requirements for the agent and for the protectionProcessor: Pentium 300 MHz or equivalent
RAM: 256 MB
- Space for the installation: 500 MB
Others: On computers running earlier versions of Windows XP+ SP2 or Windows 2003 Server + SP1:
Windows Installer 2.0 (yet, Windows Installer 3.0 is recommended if you want to uninstall remotely)
Disable the Windows firewall or configure the exception File and printer sharing (Start > Settings > Control panel> Network connections > Local area connections > (right button) Properties > General).
To have Use simple file sharing disabled (on Windows XP, Tools > Folder Options > View> Use simple file sharing).
Workstations
Operating systems: Windows XP SP2 (32-bit) and higher, Windows Vista (32 and 64-bit), Windows 7 (32 and 64-bit), Windows 8 (32 and 64-bit), Windows 8.1 (32 and 64-bit) and Windows 10 (32 and 64-bit).
Servers
Operating systems: Windows 2003 (32, 64-bit and R2) SP1 and higher, Windows 2008 (32 and 64-bit), Windows 2008 R2, Windows Small Business Server 2011, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 and Server Core 2008, 2008 R2, 2012, 2012 R2 and 2016.
RAM: 256 MB
Other compatible applications:
VMWare ESX 3.x, 4.x, 5.x and 6.x
VMWare Workstation 5.x, 6.x, 7.x, 8.x, 9.x, 10.x, 11.x and 12.x
Virtual PC 6.x
Microsoft Hyper-V Server 2008, 2008 R2, 2012, 2012 R2 and 2016 3.0
Citrix XenDesktop 5.x, 6.x y 7.x, XenClient 4.x y 5.x, XenServer and XenApp 5.x, 6.x and 7.x
Minimum requirements to protect Exchange Servers protection (only in Endpoint Protection Plus/Adaptive Defense 360)
- Hardware requirements: The hardware requirements to install the Exchange Server protection are determined according to the Exchange Server specifications:
- Versions protected by the Exchange Servers protection in Endpoint Protection Plus: Microsoft Exchange Server 2003, 2007, 2010, 2013 and 2016.
- Roles in which the Exchange Servers protection is installed (Exchange 2007 and Exchange 2010):
- Mailbox
- Hub Transport
- Edge Transport
- Roles in which Exchange Server protection is installed in Exchange 2013 and 2016:
- Operating Systems supported:
- Exchange 2003: Windows Server 2003 32 bits SP1+ and Windows Server 2003 R2 32 bits
- Exchange 2007: Windows Server 2003 64 bits SP1+, Windows Server 2003 R2 64 bits, Windows 2008 64 bits and Windows 2008 R2
- Exchange 2010: Windows 2008 64 bits and Windows 2008 R2
- Exchange 2013: Windows 2012, Windows Server 2012 R2
- Exchange 2016: Windows Server 2012, Windows Server 2012 R2 and Windows Server 2016*.
Additional information
To deploy the protection from the distribution tool to machines with Windows 7, Windows server 2008 R2 or higher, you must enable the option Enable remote management of the server from another computer. This option is disabled by default, and is required to be enabled and allowed by the firewall. To enable this option, follow the instructions specified in the following Microsoft article: http://support.microsoft.com/kb/976839
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