Start the year on the right foot

Renew your protection now with this limited-time offer

-50%Renew my protection

*Home users only

Get 50% discount!

Discover the plan that suits you best!

-50%See offer

Get 50% discount!

Discover the plan that suits you best!

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%Renew my protection*

*Home users only

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%View offer

Get 50% discount! Discover the plan that suits you best!

See offer

Get 50% discount! Discover the plan that suits you best!

See offer

Get 40% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

::

*For home users only

Renew at a discount
::

Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

::
Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

::

*For home users only

Renew at a discount

*For home users only Special offer: Renew and get 50% off*

::04
Renew

Are you a WatchGuard Partner or customer and need help with Panda products?

Welcome to Support!

Get 50% discount! Discover the plan that suits you best!

Click here!

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!

Technical Support

Need help?

 

Error 2102 in the AdminSecure administration console: Error accessing the repository.

Information applies to:

Products
Panda AdminSecure  

Operating systems
    All Operating Systems

The error occurs when carrying out large updating jobs of the PAV. SIG signature file or when updating files on overloaded networks.

The error occurs during communication between the repository and the computer that requests the signature files when the files are requested or delivered from the repository. That is, there is a general communication error with the repository.

The large update jobs that lead to this failure cause a socket communication error which results in the signature file update being cancelled.

Since the error only occurs with on-demand updates, below you can find a series of tips you can follow to prevent it.

  1. Go to Control Panel –> Tasks and scans in the AdminSecure console to delete all the pending or cancelled signature and protection update jobs.
  2. In the AdminSecure console, go to Tools –> Updates and Repositories, select the Updates tab and enable the options Automatically update the virus signature file and Automatically update the protection.

    Important: The workstations request the available update catalog every hour.
    Therefore, the network update will depend on the number of computers started.

These two actions enable you to leave job load and monitoring to AdminSecure, which will send jobs depending on the network traffic.

Finally, in these cases it is NOT recommended to update the signature file on a network with more than 200 PCs.

Help nº- 20090318 40019 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT