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Panda Adaptive Defense on 360 Aether Platform
Console
Dashboards
- How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense
- How can I see at a glance the security status of my network with products based on Aether Platform?
Profiles & Groups
- How does the automatic assignment to groups by IP work in Aether?
- What is the RAM unit to be entered when you create a filter in Aether Platform?
- How can you manage the computers and devices of your organization? Filters, My organization and Active Directory
- How do manual and automatic assignment of settings work in products based on Aether Platform?
Getting Started
License Management
- What happens when the licenses of an Aether-based product expire?
- How to assign and release product licenses with Aether-based products?
Access / My Account
- How to link your WatchGuard and Panda accounts
- Frequently Asked Questions regarding the Panda Account in Panda Cloud products
- Information regarding non-validated accounts for Panda Cloud products and services
- How to enable and configure Two Factor Authentication in Panda Adaptive Defense and Endpoint Protection products?
- How can I access the Web console of Adaptive Defense and Endpoint Protection products?
Installation / Uninstallation
- How to create an image for Windows persistent and non-persistent environments (VDI) with products based on Aether Platform
- How to create an image for Linux persistent and non-persistent environments (VDI) with products based on Aether
- Which programs are automatically uninstalled by Adaptive Defense and Endpoint Protection products?
- Installation of products based on Aether with centralized tools
- Installation of the client software on iOS via integrated MDM
- How does the automatic discovery of computers work in Aether-based products?
- How to install the agent of products based on Aether Platform in Windows, Linux, MacOS, iOS and Android?
- How to install Adaptive Defense 360 on iOS using a third-party MDM solution
- Installation of the client software on iOS without MDM
- Installation of the client software on Linux platforms with Secure Boot
- How to uninstall products based on Aether platform in Windows, Linux, macOS, iOS and Android
- How to generate and renew the Apple Push Certificate for products based on Aether for iOS
- How to deploy products based on Aether on iOS supervised devices?
- Can I migrate my product to a product managed from Aether Platform?
- Can I install Adaptive Defense 360 on Aether on computers with Adaptive Defense and Endpoint Protection products?
- How to fix errors in the protection and agent of products based on Aether Platform?
- Migration process of Adaptive Defense and Endpoint Protection products to Aether Platform in progress
Requirements
- Installation requirements of products based on Aether Platform for Linux platforms
- Certificates required for Google Cloud Platform Linux gold images with Secure Boot
- Requirements for the proxy and language settings in products based on Aether Platform
- Installation requirements of products based on Aether for iOS
- URLs and ports required for products based on Aether Platform to communicate with server
- Installation requirements of products based on Aether Platform for Windows
- Requirements for the discovery of computers and remote installation in products based on Aether Platform
- Installation requirements of products based on Aether Platform for macOS platforms
- Requirements for the cache role settings in products based on Aether Platform
- Compatibility with Windows 11 and products based on Aether
- Installation requirements of products based on Aether Platform for Android platforms
- List of compatible browsers to access the console of products based on Aether Platform
Troubleshooting
Installation Errors
- Unable to download WatchGuard Mobile Security / Panda Dome for Android from Google Play Store
- Error messages related to the installation of the protection of products based on Aether Platform
- Error "Unable to download the protection (-2146893018)" when trying to install or upgrade the protection software on Windows XP
- Installation of the protection on macOS Ventura fails
- Cannot upgrade this computer's protection to the latest version (driver requires SHA-256 signature)
- Error 12175 during the installation of the protection of products based on Aether Platform
- Communication error when installing a product based on Aether
- Error messages upon discovering computers and installing remotely in Aether-based products
Protection Errors
- Connection time-out errors when accessing certain HTTPS web pages with products based on Aether
- Backup operations fail in computers with Adaptive Defense products installed
- RAM and CPU usage in Adaptive Defense products
- Adaptive Defense products not shown in Windows Security Center after upgrade
- Issues with the reception of Outlook emails in products based on Aether
- File transfer errors through SMB traffic on domain controller servers
- Protection errors on Windows computers with multibyte character sets (MBCS)
- Trj/RansomDecoy.A detection in Adaptive Defense products
- Windows Blue Screen of Death crash (PSINProt.sys)
- Endpoint Security protection errors in Windows laptops after hibernation or suspension mode
- Endpoint Security protection errors in domain controller servers
- Incomplete protection information from the Administration Panel and Service information section of products based on Aether
- Full Disk Access error in Endpoint Protection Service after upgrading to macOS 13 Ventura
Errors accessing the console
Other issues with the product
- Google Chrome won't open after installing Microsoft KB5027119 and KB5027231 security patches
- How to use Product Support Information (PSInfo) tool
- How to use PSInfoViewer Tool
- Information regarding Microsoft Windows Support Diagnostic Tool (MSDT) Remote Code Execution Vulnerability (CVE-2022-30190) aka "Follina"
- How to report issues with products based on Aether from the web UI (iOS)
- How to report issues related to products based on Aether Platform from the web UI (Android)?
- How to report issues related to products based on Aether Platform from the web UI (Windows)?
- Log4j2 Remote Code Execution Vulnerability (CVE-2021-44228)
Upgrade/Update errors
- Issues with the upgrade caused by the fast boot option
- How to fix knowledge or signature update errors in Adaptive Defense and Endpoint Protection products
Protections
Windows
- How to integrate a TDR Host Sensor with a host running Panda Security
- How to create exclusions with products based on Aether Platform
- How to configure the Authorized software settings in Adaptive Defense products
- How to set up a password against unauthorized protection tampering
- List of Adaptive
Defense /Endpoint Protection details to exclude from system or computer restore software
Android
- How to install the protection from an EMM/MDM compatible with the Android Enterprise features in products based on Aether
- How to report issues related to products based on Aether Platform from the web UI (Android)?
Advanced Protection
- Information related to Network Attack Protection
- How does the Advanced Protection for Windows, Linux and macOS in products based on Aether work?
- What is the meaning of "Couldn't get the file" status in the Currently blocked programs being classified list?
- How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense
Product Documentation
Administration Guide
- Panda Adaptive Defense 360 on Aether Platform Getting started Best Practices
- Guide for network administrators of Aether-based Adaptive Defense products
Release Notes
General
Operation
- Information regarding Exploit techniques
- What are Indicators of Attack (IOA) in products based on Aether?
- What is the Vulnerability Assessment of products based on Aether Platform?
- How can I find out the version of my Aether-based product?
- What is Audit Mode and how to configure it in products based on Aether
- What is the Risk Assessment feature present in products based on Aether?
- What is Network Access Enforcement and how to configure it in Aether products?
- How does the Automatic Deletion of computers work in products based on Aether?
- How to manage tasks in products based on Aether?
- How to view the malware detection details?
- What are the predefined categories of the web access control of products based on Aether?
- How to configure Shadow Copies in products based on Aether
- How to enable Decoy Files in products based on Aether
- Permissions and Settings for products based on Aether for iOS
- How to back up and restore supervised iOS devices without losing any data
- Frequently Asked Questions regarding Panda Importer and Two-Factor Authentication (2FA)
- How to prevent issues related to the Web Access Control and Web Browsing Antivirus of Panda Endpoint Protection for Mac
- How to report wrongly classified pages by Panda's URL filtering protection
- How can I see the computer details in Aether Platform?
- What are the security settings for workstations and servers of Aether-based products?
- How does the anti-exploit technology included in Panda Adaptive Defense and Endpoint Protection products work?
- What is Aether Platform?
- What is the layer detection model of Panda Adaptive Defense?
- What is real time in Aether Platform?