Get 50% discount! Discover the plan that suits you best!

See offer

Get 50% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

::

*For home users only

Renew at a discount
::

Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

::
Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

::

*For home users only

Renew at a discount

*For home users only Special offer: Renew and get 50% off*

::04
Renew

Are you a WatchGuard Partner or customer and need help with Panda products?

Welcome to Support!

Get 50% discount! Discover the plan that suits you best!

Click here!

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!

Technical Support

Need help?

 

What is the Panda Cloud Antivirus Rescue Kit?

Information applies to:

Products
Panda Cloud Antivirus

The Rescue Kit of Panda Cloud Antivirus allows you to perform the following scans using the Panda Cloud Cleaner collective intelligence or cloud-based technology:

To access these type of scans, click the Rescue Kit panel in the main window of Panda Cloud Antivirus.

Rescue Kit


Create a USB drive

Occasionally, despite taking all necessary precautions, your PC may become infected and blocked by a virus or malware specimen that prevents it from starting normally. We recommend that you spend a few minutes creating a rescue USB drive. This USB drive will let you boot infected computers that otherwise would be impossible to start, in order to scan and disinfect them.

To do this, follow the steps below:

  1. Get hold of a USB drive.
  2. Open Panda Cloud Antivirus, click the Rescue Kit section in the main window and then select Create rescue USB drive.

    USB
  3. Insert a USB drive into your PC.
  4. Click Start.
  5. Click Install. This will create a rescue USB drive that will allow you to boot and repair your computer.

Once created, you can use the USB drive to scan and disinfect any infected PC. For further information on how to do this, refer to How to use Panda Cloud Antivirus Rescue USB drive.

Detect advanced viruses

Advanced Disinfection is an advanced disinfection tool that carries out an in-depth scan leveraging the power of Collective Intelligence (cloud-based scanning) to remove the malware that traditional antivirus solutions cannot detect.

  1. Click the Rescue Kit section in the main window.
  2. Next, click Detect advanced viruses.

    Advanced options
  3. The text Getting ready for first execution will be displayed for a few minutes. This delay will only happen the first time that you run it.
  4. After execution is complete, launch a scan by clicking Accept and Install.
  5. When the scan finishes, a summary of the malware found will be displayed.

    Panda Cloud Cleaner
  6. Select the Malware & PUPs section to view the detail of the detection.
    IMPORTANT! By default, all the detected PUPs will be unchecked. Tick the ones you wish to remove and click Back. If you are unsure of which to select, we recommend that you tick all the detected PUPs.

    PUPs
  7. Finally, select Clean for the disinfection to begin.

Related Articles

Help nº- 20140514 81006 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT