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Requirements for the discovery of computers and remote installation in products based on Aether Platform

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Aether Platform-based products incorporate the tools needed to locate unprotected workstations and servers, and initiate a remote unattended installation from the management console. Remote installation is only compatible with Windows platforms.

In order for the discovery and remote installation to work, please ensure the following requirements are met:

  • UDP port 21226 and 137 must be open in the firewall for the system process.
  • TCP port 445 must be open in the firewall for the system process.
  • NetBIOS over TCP/IP and DNS resolution must be enabled in the network.
  • Administrative shares required in destination computers (Admin$).
  • UAC remote restrictions must be disabled. Refer to this article for further information.
  • Domain administrator (DOMAIN\administrator) or local built-in administrator (MACHINENAME\Administrator) credentials are required.
  • Remote administration in the destination computer must be enabled. To do so, go to the Control Panel, System properties, Remote Desktop settings and ensure the option to allow remote connections is enabled.
  • Turn on network discovery and file and printer sharing. To do so, go to the Control Panel, Network and Sharing Center, and in the Advanced Sharing Settings, select Turn on network discovery and Turn on file and printer sharing.

Other considerations:

  • Only broadcast domain (subnet) machines will be discovered.
  • The discovery through various VLANs, due to the presence of intermediate routers may generate erroneous information (computers with the Ather agent already installed, etc.). We advise to have a discovery computer for each VLAN using this functionality.
  • Home versions don't have administrative shares enabled by default.
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Help nº- 20200116 700024 EN

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