Get 50% discount! Discover the plan that suits you best!

See offer

Get 50% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

::

*For home users only

Renew at a discount
::

Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

::
Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

::

*For home users only

Renew at a discount

*For home users only Special offer: Renew and get 50% off*

::04
Renew

Are you a WatchGuard Partner or customer and need help with Panda products?

Welcome to Support!

Get 50% discount! Discover the plan that suits you best!

Click here!

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!

Technical Support

Need help?

 

URLs and ports required for products based on Aether Platform to communicate with server

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether PlatformPanda Data Control
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether PlatformPanda Full Encryption
Panda Patch Management

In order to install and operate Aether-based products or if you have a firewall, a proxy server or other network restrictions, you need to allow access to certain URLs and ports.

Communications with the server/console, with the Updates and Upgrades server and with the Collective Intelligence server

  • https://*.pandasecurity.com
    • Download of installers, generic uninstaller and policies
    • Agent communications (registry, configuration, tasks, actions, states, etc.)
    • Comunications of the protection and the Colective Intelligence
    • Download of signature files for Android
  • http://*.pandasecurity.com
    • Signature file downloads (except for Android)
  • https://*.rc.pandasecurity.com
    • Orion Remote Access
  • https://*.windows.net
    • Performance counters (CPU, memory and disk)
    • Notifications every 15 minutes if real-time is not available
  • https://pandasecurity.devo.com
    • Access to Advanced Visualization Tool
  • http://*.pandasoftware.com
    • Connectivity test for Windows protection versions lower than 8.00.16
  • http://www.iana.org
    • Access to Advanced Visualization Tool
    • Access to Data Control

Root certificates must be updated, and, additionally it is required that the endpoints can access the following URLs, regardless of the proxy settings defined centrally defined from the web console:

  • http://*.globalsign.com
  • http://*.digicert.com

For detailed information on how to update the root certificates, please check this article.

For incoming and outgoing traffic (Antispam and URL Filtering), please allow this URL:

  • http://*.ctmail.com

Necessary ports

  • Port 80 (HTTP)
  • Port 443 (HTTPS, websocket)
  • Port 8080 (remote access from Orion)
Related information
Help nº- 20200930 700006 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT