First Customer Shipment (FCS)
This is the date from which the product, version, platform or platform version is available to end-clients.
End of Development (EoD)
Product is no longer developed but is sold, maintained and supported.
End of Sale (EoS)
This is the date from which the product, version, platform or platform version is no longer available for purchase.
End of Maintenance (EoM)
This the date from which development of the product, version, platform or platform version finishes. However, the Updates, SOS Virus and Online Support services continue until the End of Life (EoL) date.
The Support Dept. will still ask clients to update their solutions to the latest available version. However, if it is possible to answer clients without them having to update their software, they will be answered.
End of Life (EoL)
This is the date from which the Updates, SOS Virus and Online Support services could finish. The Support Dept. will ask clients to update their solutions to the latest available version.
FCS
Product is sold, developed, maintained and supported.
EoD
Product is no longer developed but is sold, maintained and supported.
EoS
Product is no longer sold, but is maintained and supported.
EoM
Product is no longer maintained or supported but maintains updates, SOS Virus and Web Support.
EoL
There are no longer Updates, SOS Virus or Web Support.
FCS V1. Product version V1 is sold, developed, maintained and supported.
EoD V1. Product version V1 is no longer sold, but is maintained and supported.
EoM V1. Product version V1 is no longer maintained or supported but maintains Updates, SOS Virus and Web Support.
EoL V1. There are no longer Updates, SOS Virus or Web Support for version V1.
FCS V2. Product version V2 is sold, developed, maintained and supported.
EoD V2 - EoS V2. Product version V2 is no longer sold, but is maintained and supported.
EoM V2. Product version V2 is no longer maintained or supported but maintains Updates, SOS Virus and Web Support.
EoL V2. There are no longer Updates, SOS Virus or Web Support for version V2.