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How to download and install Panda

Information applies to:

Panda Antivirus Pro 2016Panda Global Protection 2016
Panda Gold Protection 2016Panda Internet Security 2016

You can download and install your Panda 2016 product easily.

Download Panda 2016 from the welcome email

After you have purchased Panda 2016 online, Panda Security will send you the welcome email. Locate this email in your inbox and click the Download button.

If you cannot locate the welcome email, please contact:

Download Panda 2016 from your Panda Account

You can always download the latest version of your Panda 2016 from your Panda Account. Just follow these steps:

  1. Access Panda Account.
  2. Login using your user name and password.

    • If you have forgotten your password to access your Panda Account, click option Forgot your password?
      You will be prompted to enter the email address associated with your Panda Account and you will receive instructions on how to change your Panda Account details.
    • If you still haven´t created your Panda Account, select Create new account.
      For further information on this process, check Support article What is my Panda Account?
  3. Locate your Panda 2016 product and select Install.

Installing Panda 2016

  1. Double-click the Panda 2016 file previously downloaded (PANDAGP16ESD.EXE for Global Protection 2016, PANDAIS16ESD.EXE for Internet Security 2016, PANDAGL16ESD.EXE for Gold Protection and PANDAAP16ESD.EXE for Antivirus Pro 2016).
  2. In the first screen, the Activation Code will be pre-filled in the text box. If not, enter it, click Accept and install and follow the wizard through.

    Activation 2015
  3. Click Open Now to finish the installation process and proceed with the Panda account setup.

    Installation complete
  4. Enter your email address click Continue to create your Panda Account.

    Panda Account 2015
  5. An email will be sent to your inbox.

    Activation email sent

    NOTE: If you Panda Account already exists, the wizard will prompt you to enter the password and click Continue.
  6. Locate the Panda Account activation email in your inbox and click Activate your account.

That's it! You are all set to start using Panda 2016.

Help nº- 20150814 82004 EN

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