What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
Panda Mobile Security has detected a virus. What should I do?
Panda Mobile Security provides real-time protection by scanning applications when they are being installed. When a virus or any other type of threat is detected, Panda Mobile Security displays a message offering you the following options:
- Uninstall. This option will remove the application from the system.
- Exclude. This option will exclude the application from future scans.
- Cancel. This option will postpone the decision regarding the detection.
If the malware has been detected, we recommend you to choose the Uninstall option. If you trust the application and decide to exclude it, please send us a message through the Contact menu on the left to add it as a trusted application on our Collective Intelligence database in case of a false positive.
Help nº- 20140801 80802 EN