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Compatibility of Panda's consumer products with Windows 8.1 

Information applies to:

Panda Global Protection 2013
Panda Internet Security 2013
Panda Antivirus Pro 2013
Panda Internet Security 2014
Panda Antivirus Pro 2014
Panda Gold Protection
Panda Global Protection 2014

Panda's antivirus products for home users are fully compatible with Microsoft's new operating system: Windows 8.1.

However, there are some important aspects to bear in mind:

  • I want to upgrade my operating system to Windows 8.1. What should I do?

    Upgrading the operation system involves modifying critical system files. Therefore, to prevent interference between installed programs and the new files, from Panda Security we strongly recommend that you uninstall your antivirus before upgrading the operating system.

    After installing Windows 8.1, download, install and activate your Panda product again. Read Getting started with your antivirus to know the exact steps.

  • I have upgraded my operating system to Windows 8.1, and the Panda antivirus icon has disappeared from the Windows notifications area. What should I do?

    If the operating system upgrade process damages files belonging to other installed programs, the only way to repair them is to reinstall them. Follow these steps to reinstall your Panda antivirus:
  1. Uninstall your Panda antivirus. For more information, refer to the following article: How can I uninstall my Panda antivirus from my computer?
  2. Reinstall your product following the instructions indicated in Getting started with your antivirus page.

Important: Due to a change incorporated by Microsoft in Internet Explorer 11, the Internet browser installed by default with Windows 8.1, the Parental Control feature in Panda 2014 antivirus products won't work with this version. For more information, refer to the following article A Panda warning indicates that the Parental Control feature is not compatible with my default browser(IE 11).

Help nº- 20131107 100042 EN

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