You're in: Panda Security > IT Security for Business > support > Support Products Panda Security

Rate us
What kind of help do you need?
(Example:“Panda AdminSecure”, “2093 error”)
Print

What does Panda Cloud Email Protection do with spam detected in my account?

Information applies to:

Products
Panda Cloud Email Protection

Symptom

I have received an email and it has been cataloged as spam

Information

When the service detects an email as spam, it is stored in the SPAM folder, from which you can recover emails that you believe have been incorrectly classified.

You can do this from the Control Panel, from the Notifier or from the report on emails detected as spam.

The spam detected by our service is held in the SPAM folder for 15 days. It is then passed to the recycle bin and, the same day, is deleted definitively.
 

Help nº- 20091214 600006 EN
survey

Help us improve our service by letting us know your opinion.

Your suggestions will help to resolve your questions more quickly and effectively.

Have you resolved your query with this article? YES NO Thanks for your answer

How would you improve this article?

Do you want to contact TechSupport?